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Filing Truck Insurance Claims? Here Is How to Get It Done Properly

Aug 09, 2023

Commercial Truck Insurance

Filing Truck Insurance Claims? Here Is How to Get It Done Properly

Managing a fleet of trucks comes with several risks that must be addressed. Accidents, damages, theft, and other unforeseen events can occur at any moment, imposing significant financial burdens on trucking companies. This is where truck insurance steps in as an essential protection for truck companies. However, filing truck insurance claims can be a time-consuming and complex process. To help trucking companies navigate this intricate procedure, we share valuable insights and guidance on filing truck insurance claims effectively.

Simple Steps on Filing Truck Insurance Claims

  1. Buy the Right Commercial Truck Insurance

State laws require minimum insurance coverage, but it is wise to go beyond the basics by purchasing specific policies tailored to your unique needs. With many trucking insurance types available, explore your options before settling with the one. Though you already have insurance, periodically reviewing and adjusting your coverage based on your changing requirements is essential. Ensure to compare similar kinds of coverage to make an informed decision that won't cost you more in the future.

  1. Get in Touch with Your Insurer to File a Claim

Ensure to contact your insurance agent right after the incident and be ready with sufficient information before filing your claim, which includes:

  • Valid driver’s license.
  • The license plate number of the insured vehicles and other vehicles involved in the accident.
  • Valid insurance policy.
  • Information about the accident, including its place, time, etc.
  • Pictures of the incident, police reports, witness contact details, etc.

Your insurer will assign an adjuster to evaluate the damages caused by the incident and the reimbursement amount.

  1. Discovering Fault

Determining who is at fault for the incident is essential, as they must pay for the resulting loss/damage. Your insurance adjuster will determine fault based on their evaluation. If multiple insurance companies are involved, they will share the reimbursements. Sometimes, drivers can share responsibility. If you are found to be partially at fault, you can recover some from the other party’s insurance company.

  1. Have Your Truck Repaired

Ensure to proceed with repairs only after your adjuster evaluates the damage. Nevertheless, if you think delaying the repair will aggravate the damage, you can discuss this with your insurer before proceeding with repairs. You can use the repair shop suggested by your insurer or the shop you prefer, depending on the damage's extent and budget.

  1. Get Timely Medical Assistance

Don’t wait to get treated following an accident. Talk with the medical officer to determine whether you need to make payments upfront, or they can send the bill to your insurer. If someone else is at fault for your injuries, you may need to hire an attorney to ensure the at-fault driver’s insurer will reimburse your medical bills.

By understanding these key steps, truck companies can streamline the claims process, minimize downtime, and swiftly get back on the road.

Protect Your Fleet with Comprehensive Truck Insurance

Whether you need coverage for a single truck or an entire fleet, GrayStone Insurance Agency has you covered. With our truck insurance, you can know that your vehicles are protected from unfortunate mishaps. Contact us today to get a quote, you can also dial us at (866) 988-3709.